KLM

In-house hospitality specialists at KLM

DESIGN
DIGITAL COMMERCE
OPERATIONAL ACCELERATION
Case - Header KLM MakerStreet

Within the busy airport environment, KLM's lounges offer a haven of peace and hospitality. KLM aims to enhance this experience digitally. Our interim professionals have been stationed at KLM to work on a digital help kiosk for the lounges.

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From Hectic Lounge to Strong Digital Experience

Traveling is already stressful enough, so a place where you can take a break during the trip is valuable. Together with KLM, we sought ways to enhance the chaos of an airport lounge digitally.

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Selection of the Right Digital Professionals

Based on KLM's specific needs, we selected the right digital professionals, individuals with the skills and ambition to develop and test digital concepts, products, and experiments.

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Integrated into KLM's In-house Teams

Our specialists work side‑by‑side with KLM's in‑house teams, creating a shared ambition and mission to enhance the travel experience of KLM's passengers digitally.

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Made Possible by These Specialists

In this case, our agencies provided interim services.

SaxumSaxum

Saxum

Front-end Development & UX Design

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MS-Foto-Edwin

Edwin Knip

Managing Partner

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